If you’re exploring ATM or financial equipment options for the first time, it’s normal to have questions. With so many options, services models, and technical considerations, it’s easy to wonder where to begin. This is where having a consultation partner plays a valuable role in the process.

At MVP, a consultation is a direct starting point to a conversation about your machines. It’s about helping you understand your needs, answering your questions, and guiding you toward reliable, cost-effective solutions that truly fit your operation. No matter the scale, our team is prepared to help you make confident, informed decisions.

Yes–personal consultation is at the core of providing personalized service at MVP. With more than 25 years of experience serving banks, credit unions, and retail businesses, We’ve built a reputation as a trusted partner in the financial equipment industry.

Rather than taking a one-size-fits-all approach, our consulting process focuses on learning about your business, your challenges, and your goals. From there, our team recommends the right combination of equipment and ATM services to support your success now and in the future.

If you’re unsure what type of ATM or cash-handling equipment you need, we’re here to help. One of the biggest benefits of consulting with MVP is getting clear answers to common questions, without needing technical expertise. 

MVP takes time to understand:

• Your type of business or financial institution
• Transaction volume and customer usage patterns
• Security, space, and compliance requirements

Based on this information, they help identify equipment that aligns with your operational needs and budget.

Depending on your situation, our team may recommend:

• ATMs, including new and refurbished ATM options
• Teller Cash Recyclers (TCRs) from trusted brands, such as CIMA TCRs, which automates cash handling at the teller line to improve accuracy and efficiency
• ITMs, Smart Safes, night depositories, and other self-service or cash-handling solutions

Each recommendation is explained, so you understand why it makes sense for your operation.

One of the most common questions our team gets asked is if it’s better to buy an ATM new or choose a refurbished model.

A refurbished ATM is an affordable and eco-friendly alternative to buying a new machine. At MVP, refurbished ATMs are professionally restored, tested, and certified to meet high performance standards. In fact, MVP maintains the largest inventory of refurbished ATMs and parts in the U.S. 

MVP offers both options, and you can read more about the pros and cons of buying a new or refurbished ATM in our resource, Refurbished vs. New ATMs: What is the bottom line? Our consultants will walk you through them and help you decide what makes the most financial and operational sense–without pressure.

ATM consulting doesn’t stop once equipment is selected. MVP provides comprehensive ATM services that support your equipment throughout its entire lifecycle.

• Professional installation and setup
• Preventative maintenance and repairs
• Parts replacement and upgrades

MVP’s experienced ATM technicians are trained to handle everything from routine maintenance to complex repairs. This proactive, service-first approach helps reduce downtime and ensures your equipment remains reliable for customers and staff alike.

• ATM refurbishment and trade-in programs
• Technician training
• Networking and armored service coordination

If you already own equipment, our team can still help by servicing, upgrading, or extending the life of what you have.

MVP’s consulting services extend beyond traditional ATMs. For businesses and financial institutions looking to streamline operations, our team offers tailored managed solutions, such as:

Designed for high-cash-volume businesses, MVP Easy Deposit pairs a smart safe or TCR with supportive services to:

• Reduce cash handling risk
• Minimize armored pickups
• Improve cash flow visibility

MVP can combine equipment, service, installation, and support into one predictable solution–making budgeting and management easier.

Working with MVP means gaining a partner who puts your needs first.

• Customized recommendations–not cookie-cutter solutions
• Cost savings through refurbished equipment and efficient service models
• Sustainable practices that reduce electronic waste
• Long-term support from a knowledgeable, professional team

MVP’s mission is to exceed expectations and build lasting partnerships, not just complete transactions.

During your consultation, our team can help answer questions like:

• What ATM services do I really need?
• Is a CIMA TCR a good fit for my branch operations?
• Should I buy an ATM, lease one, or choose a refurbished ATM?
• How can ATM outsourcing benefit my team?
• What security solutions should I consider?

No question is too small, especially for first-time buyers.

Getting started is simple:

1. Fill out the contact form on MVP’s website that suits your needs
2. An expert team member reaches out to learn your needs
3. Receive a cost-effective, custom-built quote

You can also contact our team via email or phone.

If you’re considering new financial equipment or simply want expert guidance, an ATM consultation with MVP is a great place to start. Schedule a consultation today and explore our Products and Services pages to learn how their experience, reliability, and customer-first approach can support your business or financial institution–now and into the future.