If you’re part of a financial institution or retail business, you know how important it is to keep your technology reliable, compliant, and customer-friendly. Whether it’s ATMs, cash recyclers, or security systems, the equipment you use plays a big role in the daily success of your operations.

But what happens when your machines start showing their age? When breakdowns become more frequent, parts get harder to find, or new compliance standards roll in, it may be time to upgrade or replace your equipment.

In this guide, we’ll walk you through what financial institutions should consider before making that move, including how to evaluate your needs, ask the right questions, and why MVP Financial Equipment is a one-stop shop for everything from ATM services to technician training and more.

Old or inefficient equipment doesn’t just slow you down–it can:

• Create poor customer experiences
• Put you at risk for non-compliance (ADA, PCI, EMV)
• Increase maintenance and repair costs
• Open you up to security threats
• Limit your ability to evolve with customer expectations

In today’s fast-paced financial environment, investing in the right technology helps institutions remain competitive, compliant, and operationally efficient.

Whether you plan to buy an ATM, update existing systems, or explore outsourcing ATM operations, thinking strategically now will save you in the long run.

1. Are You Compliant?

Regulations like:

• ADA (Americans with Disabilities Act) for accessibility
• PCI (Payment Card Industry) for payment security
• EMV for chip-enabled card transactions

…are more than just guidelines–they’re legal requirements. MVP helps institutions audit current equipment and recommends compliant solutions with both software and hardware upgrades.

2. What Features Do You Actually Need?

Not all ATMs are the same. Depending on your customer traffic, location, and services offered, you may want:

• Basic cash dispensers
• Full-function ATMs with deposit imaging or cash recycling
• Lobby, walk-up, or drive-up styles
• Interactive Teller Machines (ITMs) for enhanced self-service

MVP offers a full inventory of new, refurbished, and cleaned/tested machines so you can find a setup that fits your goals and budget.

3. What’s Your Budget?

Upgrading doesn’t have to mean buying everything new. MVP offers:

• Eco-friendly, high-performance refurbished ATMs
• Flexible leasing with bundled hardware, ATM services, and support
• Solutions scaled for institutions of all sizes

If you’re wondering whether to lease, own, or buy an ATM, MVP’s expert team will walk you through every option.

4. Who Will Handle Maintenance and Repairs?

Whether you have in-house technicians or not, reliable support is crucial.

MVP offers:

• On-demand service and support
• ATM technician training programs to skill up your internal team
• Lifetime troubleshooting assistance for MVP-trained techs

This means less downtime, fewer repair costs, and more independence for your team.

5. Are You Fully Protected Against Security Threats?

ATM crime continues to evolve, with threats like:

• Card skimming and shimming
• Jackpotting (hacking ATM cash dispensers)
• Smash-and-grab physical thefts

MVP provides advanced security solutions as part of their ATM services, including:

• Logical attack defense
• Physical reinforcement
• Access management and fraud defense tools

To help clarify your institution’s needs, ask:

• Are our current machines fully compliant?
• Do we need to add or remove features to match customer needs?
• Should we buy an ATM, lease one, or explore outsourcing ATM solutions?
• Are our ATM technicians equipped to maintain our current or future fleet?
• Can we quickly access ATM parts for repairs and upgrades?
• Would bundling services simplify budgeting and operations?

Also, see our guide to planning for the end of Q4 as 2025 comes to a close for end-of-year considerations.

With over 20 years in the industry, MVP has built a reputation for being a customer-first, full-service provider. Whether you need to buy an ATM, source ATM parts, train staff, or outsource your ATM program entirely, MVP offers a seamless, cost-effective path forward.

Here’s what sets MVP apart:

Comprehensive Product Inventory

• New machines from GRG, Hyosung, and more
• Fully refurbished or cleaned/tested models
• ITMs, kiosks, teller cash recyclers, coin machines, and card issuance systems

Full-Service ATM Support

• Installation, processing, upgrades, and compliance management
• Custom packages for institutions of all sizes
• Dedicated support team available 24/7

Flexible ATM Outsourcing Options

• One monthly payment covers everything
• Ownership, servicing, compliance, and support handled for you
• Ideal for institutions wanting simplicity and guaranteed performance

ATM Technician Training & Support

• Hands-on, brand-specific courses
• Suitable for beginners or experienced technicians
• Lifetime support hotline for MVP-certified techs

Fast Access to ATM Parts

Need a card reader, cash dispenser, or keypad replacement? MVP maintains a wide inventory of ATM parts ready to ship quickly, helping minimize downtime.

Upgrading or replacing financial equipment doesn’t have to be complicated. With MVP, you gain a reliable partner to help you assess, plan, and execute with confidence.

From strategic consulting to installation and long-term support, MVP gives you everything you need without the guesswork.

If you’re wondering whether to upgrade or replace your financial equipment, MVP Financial Equipment is here to help you make the right move. From helping you buy an ATM to offering ATM services, outsourcing options, technician training, and quick access to ATM parts, we provide everything you need in one place. 

Visit our Solutions Page or schedule a consultation to get expert guidance tailored to your institution