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Expanding your credit union’s footprint doesn’t have to mean investing in expensive ITMs or full-service branches. With today’s technology, there are smarter, more cost-effective ways to reach your members, especially those working at SEG (Select Employee Group) locations.

That’s why MiniBranch is a major advantage among credit unions. It offers a three-in-one solution: fully outsourced ATM services, dynamic marketing capabilities, and connection between members. This, all in a compact, branded package that’s easy to deploy and maintain.

Whether you’re a small institution looking to compete with larger players or a growing credit union trying to scale responsibly, MiniBranch can help you connect with members where they are without breaking the bank.

What is MiniBranch?

MiniBranch is a next-generation service hub that delivers the functionality of a branch without the cost of operating one. Designed for deployment at SEG locations, MiniBranch blends technology, branding, and communication into one compact, easy-to-manage solution.

Unlike ITMs, which require substantial financial investment and technical oversight, MiniBranch is smartphone-compatible, cloud-managed, and customizable. It empowers credit unions to offer modern ATM services, extend their brand reach, and engage with members in real-time without the need for on-site staff.

By integrating three essential components – ATM Outsourcing, Marketing, and Connectivity – MiniBranch provides a scalable alternative to physical expansion while enhancing member experience and brand visibility.

ATM Services Simplified: Outsourcing ATM with MiniBranch

Managing ATMs in-house can be complex, time-consuming, and costly. With MiniBranch, you eliminate the complexity through fully managed, end-to-end ATM services.

Each MiniBranch deployment includes:

  • Bank-grade ATM installation and setup
  • Secure wireless communications for connectivity and monitoring
  • Transaction processing, including optional cash and check deposit features
  • Armored car cash replenishment and full cash management
  • 24/7 ATM monitoring for uptime and performance
  • Ongoing first- and second-line maintenance from certified ATM technicians
  • Software updates, hardware upgrades, and ATM parts replacements
  • Monthly or daily reporting options
  • Support for Reg E claims and all daily operations

By outsourcing ATM operations, this hands-off approach frees your internal team to focus on member service while MVP experienced ATM technicians ensure every machine runs securely and efficiently.

Your Branded ATM, Now a 24/7 Marketing Tool

MiniBranch takes your branded ATM to the next level by turning it into a full-time marketing hub. Instead of being just a transaction point, your ATM becomes a dynamic brand touchpoint that promotes your credit union’s offerings around the clock.

Here’s how:

  • SharkSkin™ wrap material ensures your logo and colors stay bold and protected
  • Eye-catching backlit toppers increase visibility and engagement
  • A 15” HD screen delivers targeted, remote-controlled welcome ads and messages
  • Custom receipts feature your branding, QR codes, and promotional links
  • A branded landing page lets users watch videos or learn more about your services
  • QR code marketing connects users to loan apps, membership sign-ups, branch locators, and more

And forget about paper brochures. MiniBranch offers a digital brochure feature accessible on any smartphone with embedded links and instant updates, so your promotions are always current.

It’s like having a marketing team at each location, only automated and always on-brand.

Connect with Members–From Anywhere

Traditional ATM and ITM models require members to be physically present to access assistance. MiniBranch redefines that experience by offering instant connectivity across multiple channels, allowing credit unions to engage members anytime, anywhere.

Whether they’re at the machine, at their desk, or on the go, members can:

  • Start a live chat session
  • Call a representative
  • Launch a video call
  • Scan a QR code to instantly connect with a live agent

Your team can then assist them using tools like:

  • Real-time chat with stored transcripts
  • Screen sharing and co-browsing to guide them through online forms
  • A 60-language translator to bridge language gaps
  • Signal strength indicators and canned responses for efficient service

These tools empower your team to answer questions, guide users through services, and even walk them through applications, whether they’re at the ATM, in the office, or on the go.

This unique approach positions MiniBranch not just as an ATM or marketing tool, but as a remote, interactive financial services channel.

Why Credit Unions Trust MVP Financial Equipment

MVP Financial Equipment brings decades of experience in ATM services, ATM technician support, and integrated banking solutions. Their expertise extends to secure cash handling systems like smart safes, sourcing high-quality ATM parts, and building custom technology packages for financial institutions.

By partnering with MVP, you benefit from:

  • Custom solutions tailored to your credit union’s needs
  • End-to-end ATM outsourcing and managed services
  • Reliable support and technical expertise
  • Ongoing compliance and operational efficiency
  • Access to additional services like smart safe installations and ATM component upgrades

MVP doesn’t just provide equipment. They deliver strategic infrastructure to help credit unions grow smarter and serve better.

Expand Smarter with MiniBranch

If your credit union is ready to grow without the burden of physical branches or costly ITMs, MiniBranch is your opportunity to expand smarter.

With fully outsourced ATM services, customizable marketing tools, live connectivity features, and ongoing support from trusted ATM technicians, MiniBranch delivers modern banking convenience in a streamlined, scalable format.

No construction. No ITM investment. No unnecessary overhead.

Just smarter service, stronger branding, and reliable member engagement.

Interested in seeing how MiniBranch can work for your strategy? Contact MVP Financial Equipment today for a personalized consultation and explore their full range of custom packages, including smart safes, ATM parts, and other scalable solutions built for modern financial institutions.